Gidto
Support & Developer Inquiries

How can we help you?

Have a question about the Chrome Extension, AI project blueprints, billing, or enterprise team licensing? Our engineering and customer support team responds within 24 to 48 business hours.

Technical Support

Bug reports, extension help & features

support@gidto.com
Response: ~24 hours

Chrome Web Store & Privacy

Policy compliance & GDPR data rights

extension-compliance@gidto.com
Compliance Officer

In-App Helpdesk

Track and view open ticket threads

Open Dashboard Helpdesk →
Authenticated users

Send us a message or ticket

Fill out this form and a support ticket will be created automatically.

Frequently Asked Questions

Does Gidto sell or track my browsing history?

No. Never. Gidto is built for privacy. We do not sell data, track keystrokes, or transmit browsing habits. See our full Privacy Policy and Chrome Extension Policy.

How do I install the Chrome Extension?

You can download the extension directly from our Extension Page or install it from the official Google Chrome Web Store.

Can I request a refund or cancel my subscription?

Yes. You can manage or cancel your subscription anytime from Settings. If you have billing inquiries, select the "Billing" category above.

Where can I view my existing tickets?

When signed in, you can view your ongoing ticket threads and responses in real-time under the Support Helpdesk View inside your dashboard.